Job Title: Healthcare AR Caller – Denials / Claims Follow-up
Experience: 2 Years – 4Years (US Healthcare AR Calling)
Role Overview
We are looking for an experienced AR Caller to manage Denials Processing, Claims Follow-up, and Customer Service for US Healthcare providers, physicians, and hospitals. The candidate will be responsible for handling Accounts Receivable, denial management, and insurance follow-ups while ensuring quality and productivity standards.
Key Responsibilities
Handle Accounts Receivable for US Healthcare providers / physicians / hospitals.
Work closely with the Team Leader to meet daily deliverables.
Process Denials, Rejections, and LOA’s by making necessary claim corrections.
Call insurance carriers for claim status and document actions in billing notes.
Review emails for updates and respond appropriately.
Identify issues and escalate to the immediate supervisor.
Update production logs and maintain status reports.
Ensure strict adherence to company policies and quality standards.
Follow up on pending claims accurately and on time.
Achieve daily and monthly collection and productivity targets.
Required Skills & Knowledge
Strong knowledge of US Healthcare concepts.
Excellent expertise in Denial Management and Claims Follow-up.
Proficient in calling insurance companies.
Good understanding of client requirements and project specifications.
Strong communication and documentation skills.
Interested candidate send your cv to this : malini@epiqindia.com / 9940376367
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